In the world of mobile marketing, there are plenty of great resources available to both new and experienced marketing alike. There are many websites, programs, e-guides, books, videos, and other resources available. This set of tips contains some of the best advice for helping a good marketer become a great marketer.
Provide what your customers want. You will be able to reach out to your customers only if you understand how they think and what they want. Find out what exactly your customers are looking for. Learn as much as you can about the wants and needs of your customers as you can and you’ll be more successful.
Begin by building up your mobile marketing database. Do not just add random cell phone numbers when you are constructing a mobile marketing database. Get permission before adding anyone’s cell phone number to your list. You can do this by having your customer fill out a web form, or by having him text you using a specified code that you had provided.
For the most technologically savvy customers, include QR codes on all printed advertisements. This will make it simple for people that have smartphones to access your site and any special offers you may have. Put these codes everywhere, including fliers, catalogs, and even your own business card. QR codes make it easier for interested customers to get information about your business.
Do not send irrelevant texts to your customers. Respect your customers’ attention by always giving them useful content when you send out messages. Past mobile marketing campaigns have been failures because random texts were sent to customers. Customers do not want cutesy or witty texts they might receive from their close friends, they want useful information.
If you are not an expert on designing for a mobile audience, then by all means, hire one. Creating an attractive and appealing mobile site can be incredibly difficult. It is best to hire a professional to handle this task.
Cater to tech-savvy consumers by placing QR codes on every printed advertisement. This way, customers with smart phones can just scan the phone and get access to your website features. Make sure these codes are on the different printed material you provide. If a potential customer is really interested in what you are selling, the QR code will give them the ability to learn more.
Pay close attention to what your competitors are doing, this is a great way to gain an edge in social marketing. You need to stand apart from the competition.
Ask your friends to test your website, advertisements and emails. For an unbiased opinion, you may want to consider paying someone to help you test each aspect.
Don’t send out text message alerts or messages in the early morning or late night hours. Regardless of how enthusiastic customers are about your products and services, and regardless of how appealing your text message content is, it is highly unlikely that a customer is going to be thrilled about receiving a text message while they are sleeping, or as soon as they wake up.
If you design a standalone mobile platform, it needs a home base to be successful. If you have a mobile presence, it should be a way to stay in contact with current home based clients. Do not rely on the mobile campaign alone; develop and design your home base for your customers.
Planning is the the key to success for any new mobile marketing campaign. You can see how well you do by how long you last, not always by your sales. Design new campaigns by using strategies that have been successful in the past.
Customer bases rarely change but it is important to remember that mobile customers are much more fickle due to outside influences. With changes to technology taking place constantly, you will need to keep up with newest releases as they apply to mobile marketing in order to maintain your competitive position.
If you are trying to phone or text people, keep in mind that the most important word here is “people”. Be sure to follow appropriate behavior when call someone’s cell phone and make the conversation short and to the point.
Set the times that your MMS text messages are sent to your customers for normal business hours. As much as a customer likes your product or service, and no matter how exciting the promotion is, they are not likely to be pleased by a late night or early morning text message.
If you run a business online, you are most likely aware that there are free apps available to offer to your visitors. However, do you realize that you can easily create your own apps? You could offer apps specific to your business to better promote your company via mobile marketing. You are merely limited by imagination, as there are a lot of items you can include in your app.
There’s plenty of money to be made in mobile marketing. Many people use phones to download various apps, or they use them for social networking sites. Both of these are good ways to advertise and market your business. Make sure that you are bringing what you have to offer to the people, don’t make them have to find you.
Your web site should contain links to any social networking pages that are linked to your business. Customers typically won’t search for your company’s social media profiles, but if they are aware you have a profile on one of their social media sites, they will likely take a look to see what you have to say.
Just like your regular business website, your mobile site should be search engine optimized. Start your SEO process with Google, as it is one of the largest search engines in the world.
When delving in mobile marketing, you need to understand the basics of mobile devices in order to have your site and ads set up correctly. Try using different mobile devices to learn what your consumers will need to do.
When contemplating using SMS messages to get the word out about your business, be sure to include an opt-in option. Be upfront about how many messages you will send out every month. SMS can work against you because it is tied to mobile device notifications. This can be extremely intrusive. Limit the texts you will send. Give an honest schedule and remember the opt-in feature. Only send to those who are accepting of your messages. Keeping your word means a lot to your customers and instills trust in your business.
Remember to treat people on the telephone how you would like to be treated, like busy people. Take this into account.
Your main focus with mobile marketing should be on maintaining your current clients, rather than trying to secure new ones. Your customers who are already interested in your product will be more likely to sign up for text messages or email updates that people who know nothing about your company. Most possible new customers will see your messages as spam.
You likely knew that it’s possible to create and distribute free apps, but were you aware that it’s super easy? Improve your marketing strategy by offering a special app for your customers only. You will have a large array of options to choose from.
In your mobile marketing campaigns, make your emails mobile friendly to ensure success and effectiveness in reaching your customers. Open your messages on different mobiles to make sure they are accessible to everyone. You could also include phone numbers in your emails with a click feature to complete the call, and be sure any provided links are easily viewed on mobile phones. Email addicts use their phones more often than ever, and your emails should be designed from the ground up to take advantage of this.
The most successful mobile marketers start small and then expand their services. Take this same approach. Start with calls, then move to texts and finally videos. You can continue this trend for as long as you are able to continue coming up with innovative ideas. Use everything at your disposal.
Use your website to your advantage. Advertise your mobile applications on your desktop website and drive traffic to the mobile platform. That way, customers who enjoy your main site will be able to join up with your mobile site as well.
Though many people use text messages, there are still many who don’t use or recognize popular abbreviations. If your customers are unable to make sense of your promotional text message, they will simply disregard it, which equates to lost sales opportunities.
Do not share your short codes, make them dedicated and buy them. The codes will be linked with your brand, even if the price is a bit steep. Before long, savvy surfers will start to remember your short code. That is not a lot to pay in order to avoid legal troubles. You can get in trouble if the company that you are sharing codes with takes advantage of the system.
If you decide a mobile app would be something that may help, you have to make sure that your customers shall find it convenient and helpful. It there is no purpose to the app, it probably won’t go over too well with your customers.
It’s important to not upset people by inundating them with the same offer over and over again. Somewhere between once a week or once every other week is the optimal time frame for sending promotions. Make your offer intriguing, and make your recipient think they will be missing out on something if they don’t take the offer. If they get comfortable seeing too many offers, they might be inclined to disregard this offer.
Your efforts will be more effective if you apply SEO practices to your mobile sites. A good place to begin your mobile SEO is Google, as most searching done through mobile devices happens through Google.
Test your mobile campaign on as many platforms as you can. It’s important to make sure that your campaign is equally compatible across all of them. If you want to be successful in your marketing venture, make sure that the scripting you choose works on all the major platforms.
You should use A/B testing while developing your mobile page. User convenience and functionality testing is as crucial for mobile pages as for sites viewed online via desktops. By creating an A & B version of your landing page, you can test effectively. Whichever one wins should be your permanent choice.
Paying attention to your colleagues and customers, and absorbing their knowledge and wants, will give you a great start to a mobile marketing campaign. Get a good idea of your customers’ needs and wants, and make your campaign suit them. See how your rival’s site looks on a mobile device and use good ideas that they have implemented.
If texting is part of your mobile marketing plan, clearly disclose how often you intend to text your subscribers before they subscribe. SMS can work against you because it is tied to mobile device notifications. Some users feel that SMS is too invasive into their personal comfort and space. Go with the opt-in letting the customer decide whether to receive your messages. Again, be honest about the number of messages you will be sending and stick to that. This honesty will go a long way to building trust in your brand.
By combining different types of marketing mediums together, you can fully garner the attention of your customers for a specific event you wish to draw them to. Try sending a flyer in the postal mail to let your customer know about an upcoming sale. Try sending an email the week prior to the event with a text reminder about an hour prior to the sale.
Be sure that you test your sites usability across different dynamics. This will ensure your customers are able to properly view and use the content you make available to them. Ask friends, family and coworkers to allow you to send them test messages and to check over them before you launch the campaign.
The key with mobile marketing is location. Unlike other marketing forms, mobile marketing has the unique opportunity to know exactly where you are. This can help open newer location-based options that don’t exist elsewhere. Take time to think over the implications this has for your business and ways you can achieve a profitable location-aware strategy.
To really boost the chances of your campaign succeeding, promote your mobile marketing call to action whenever and however you can. Utilize sites like Twitter and Facebook, as well as your own store front to promote your mobile marketing plan. This gives you optimal exposure, and lets the interested customers have options for getting involved with your business.
Your mobile website should include maps and directions that are easy to use with a mobile device. A lot of people use mobile devices to track down brick and mortar stores in their area. Make yourself accessible to them. Also look into how well your maps look on the various browsers used on mobile devices. Also consider linking your customers directly to Google maps to provide alternative directions.
Coupons sent via multimedia messaging services can reward your existing customers and entice new ones. You can include certain promotional codes with the coupons that you send out. Tracking codes can link individual coupons to the proper deals on a mobile-friendly website. These coupons are great for attracting new consumers and rewarding loyal ones.
Now that you have read these tips, you are one step closer to becoming an ace mobile marketer. You must be willing to learn as much as possible and apply that knowledge whenever possible. With this in mind, you can refine your own plan and goals, and help promote your business.
Tailor your rewards to your audience. If your messages have value, then people will be happy to receive them. If you are targeting business executives, you would want to send something like a dinner voucher to a fine restaurant. If you are targeting regular families, then you would probably want to send out things related to family.